This is one of the most common questions we get in Mildura, and the confusion is understandable — different operators handle it differently. At Idyllic Plumbing Solutions, we provide upfront fixed pricing before starting any work, so you know the total cost from the beginning. Call 0468 082 755 and we'll give you a clear quote with no hidden charges.

Yes — Murray River water contains moderate hardness that causes limescale to build up on heating elements significantly faster than in softer-water cities. This shortens element life and increases energy use. Regular anode rod replacement (roughly every 3–5 years) is the most cost-effective way to extend your system's life. Idyllic Plumbing Solutions can inspect and service your hot water system and advise whether yours needs attention.

Yes, we carry CCTV drain inspection equipment on every job. We'll show you the footage of what we find before recommending any pipe work. A camera inspection takes the guesswork out of sewer diagnostics and means you only pay for what's genuinely needed — we won't recommend $10,000 of pipe work when a $300 root clear will solve the problem.

The boundary is typically at the property boundary or the connection point to the main sewer — but the exact point varies by property. We can camera-inspect your system and identify exactly where any blockage sits, so you know whether it's your responsibility or Lower Murray Water's before spending a cent on repairs. Call us at 0468 082 755 to book an inspection.